Privacy Policy
Last updated: April 29, 2026
Wen Ling Massage (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. It applies to communications and interactions with our business, including phone calls, SMS messages, and our online presence.
Information We Collect
When you contact Wen Ling Massage by phone or request an appointment, we may collect the following information:
- Your full name
- Your phone number
- The date and time you would like to book
- The type of service you are requesting
- Any notes or special requests you provide during the call
How We Use Your Information
We use the information you provide solely to:
- Schedule, confirm, and manage your appointment
- Contact you about your booking via phone or SMS
- Notify the business owner of incoming appointment requests so they can confirm your booking
- Maintain accurate business records
SMS Messaging
Wen Ling Massage uses SMS messaging to send appointment booking notifications to our business owner. SMS messages are not sent to customers as part of automated marketing campaigns. If you contact us by phone and provide your phone number, you consent to be contacted by phone or SMS regarding your appointment request.
Mobile carrier message and data rates may apply. Message frequency varies based on appointment activity. To stop receiving SMS messages from us at any time, reply STOP. For help, reply HELP.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not share your information with any third party except:
- Service providers who help us operate our business (such as our phone system, booking platform, and SMS provider), under strict confidentiality obligations
- When required by law, subpoena, or other legal process
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories noted above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable steps to protect the personal information you provide, including limiting access to authorized staff only.
Your Rights
You may request that we update or delete your personal information at any time by contacting us at the phone number or address below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wen Ling Massage
233 Race Street
Cumberland, Maryland 21502
Phone: (240) 202-3285